We are unable to change or cancel orders once they have been submitted. Please place another order for any items you may have left off your original order. See our Return Policy for information on how to return any items you ordered in error.
You can return certain items that you are not happy with, you just need to pay Return Shipping costs. We are glad to do a refund.
Please email for an acceptance number. All items must be returned with original packaging and order information to process your refund or exchange.
Printed Materials: Due to the content and nature of the item (printed materials) Refunds are Not offered on printed materials, patterns, pattern books.
For customer-fault returns (e.g. accidental order, better price available, size/fit), the cost of return shipping will be deducted from the refund. Original shipping costs are non-refundable.
A 20% restocking fee may also apply. Buyer must contact Seller within 5 days of receipt of any other items. Any contact after that date and item will not be accepted for return. Item must be returned in original condition, with any Tags attached, and no evidence of perfume, cologne, cigar, pipe, cigarette smoke, smoke, dog hair, cat hair, pet hair, deodorant marks, prior use or tampering. If in compliance, Refund issued as money-back via same manner as originally tendered.